![]() I can't even use own software for that much money. A solution offered by a company like Razer should not be to format your pc. This must probably be a joke, we 2 friends bought the headset at the same time, and 2 have the same problem. (Even though I already told them I tried with Windows 11 & freshly formatted Windows 10) This means that your issue maybe isolated due to external factors such as third-party software, device configuration/settings, or corrupted files/Operating System.”Īnd their final solution is that formatting the PC. “We attempted to reproduce the issue that you are experiencing, but we are unable to do so. I hope you guys give me a solution for it. Headphone works normally, there is no sound issue etc. I also tried to download Cortex and install the Synapse from there.īut everything failed. ![]() ![]() Tried every USB slot in the PC, even Base Station V2’s USB slots also. ![]() Removing devices from Device Manager (Including HID ones) Uninstall, Install Synapse 3.0 (Used clear re-installation guide - )ĭisabling firewall (I dont have any antivirus program) When I open Synapse, razer central shows me a new update like below. Recently I bought Razer Blackshark V2 Pro (2023) - White Edition but Synapse does not recognize it and I am unable to use 7.1 and other settings. ![]()
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